Frequently Asked Questions

A: NyxEdit is a collection of professional-grade plugins designed specifically for Adobe Premiere Pro. Our plugins are built by industry experts to enhance your video editing workflow with powerful tools for color grading, audio processing, transitions, and more.

A: You only need Adobe Premiere Pro 2020 or newer. Our plugins are designed to integrate seamlessly with Premiere Pro and don't require any additional software or dependencies.

A: Yes! All NyxEdit plugins come with a commercial license. You can use them for personal projects, client work, YouTube videos, films, commercials, and any other commercial purposes without any additional fees.

A: Installation is simple with our universal installer:

1. Download the NyxEdit Universal Installer from our downloads page
2. Run the installer and follow the on-screen instructions
3. Enter your license keys when prompted
4. The installer will automatically install all your purchased plugins
5. Restart Adobe Premiere Pro
6. Your plugins will appear in the Effects panel, ready to use

The universal installer handles everything automatically - no manual file copying required!

A: Our plugins are compatible with Adobe Premiere Pro 2020 and all newer versions. We regularly update our plugins to ensure compatibility with the latest Premiere Pro releases.

A: Yes! All NyxEdit plugins are cross-platform and work seamlessly on both Windows and macOS. You'll receive versions for both platforms with your purchase.

A: Minimum requirements:

• Adobe Premiere Pro 2020 or newer
• 8GB RAM (16GB recommended)
• GPU with 2GB VRAM for GPU-accelerated plugins
• Windows 10/11 or macOS 10.15 or newer

A: All NyxEdit plugins are one-time purchases with lifetime access. There are no recurring fees or subscriptions. Once you purchase a plugin, it's yours forever, including all future updates.

A: Yes! We regularly offer promotional discounts. Sign up for our newsletter to receive exclusive promo codes. We also run special sales during holidays and events. Current promo codes can be applied at checkout.

A: Yes! Each license allows you to install the plugin on up to 2 computers that you personally own and use. For studio or team licenses, please contact our sales team.

A: We offer a 30-day money-back guarantee on all purchases. If you're not satisfied with your plugin for any reason, contact us within 30 days of purchase for a full refund, no questions asked.

A: We provide comprehensive support through multiple channels:

• Email support (response within 24 hours)
• Detailed documentation and video tutorials
• Live chat during business hours
• Community forum for tips and tricks

A: Yes! All updates are free and included with your purchase. We regularly release updates to add new features, improve performance, and ensure compatibility with the latest Premiere Pro versions. You'll receive email notifications when updates are available.

A: Try these troubleshooting steps:

1. Make sure you've installed the plugin in the correct folder
2. Restart Premiere Pro completely
3. Check that you're using a compatible version of Premiere Pro
4. Try resetting Premiere Pro preferences
5. If issues persist, contact our support team with your system details

A: Our plugins are highly optimized for performance. Most plugins support GPU acceleration for real-time playback. However, performance depends on your system specifications and project complexity. We recommend using proxies for 4K+ footage.

A: Yes! Most of our plugins are GPU-accelerated and support CUDA (NVIDIA) and Metal (Mac). This provides significantly faster rendering and real-time preview capabilities on supported systems.